GLS ParcelShop Shipping Guideline
Applicable parcel labels
Parcel sticker
The parcel sticker is availble at the GLS ParcelShops directly. The parcel label serves as an address label and as a receipt. It is important to fill in the parcel sticker legibly in capital letters or mechanically. All requested fields has to be filled in and the receipts has to be signed.
Parcel sticker "Mini"
A GLS mini parcel sticker must be used, to ensure clear allocation through the barcode. There are two additional labels on the mini parcel sticker. One of these labels must be used to attach to the copy for the customer. The other one must be attached to the copy for the ParcelShop operator. This procedure is necessary, to ensure tracking and tracing and to assist the customer in the event of queries.
Size sticker
Depending on the size of the parcel (XS-XL), the corresponding size label must be attached to the package.
Easy-Start Parcel Sticker
The Easy-Start parcel sticker can be printed online by the customer through www.gls-paketshop.de only. The parcel number and the parcel size are already included in the parcel sticker so that the parcel is transpotable. The ParcelShop only has to stick the ParcelShop ID on the parcel and sign the handover confirmation of the customer.
ShopReturn-Service parcel sticker
The ShopReturn-Service parcel sticker is already made available for the customer by the dispatcher. The customer can use this parcel sticker for the return of his parcels. The parcel therefore is already transpotable. The Paket Shop only has to stick the ParcelShop ID on the parcel and signed the handover confirmation of the customer.
Measurement and Weight
Belt measurement and weight
The maximum allowed belt measure is 3 meters. It is calculated by 2 x height + 2 x width + 1 x longest side
Therefore the following applies:
- Max. height = 60 cm
- Max. width = 80 cm
- Max. length = 200 cm
- Max. weight = 40 kg
Excluded from shipment
The shipment exclusions according to the ParcelShop General Terms and Conditions of GLS Germany apply, for example for:
- Parcels, which have a value of more than 5,000.- Euro
- Inadequate and/or not standardised packaged goods (inner and outer packaging), e.g. desktops, notebooks etc. as well as screens which need to be packaged in a suitable original package.
- Goods which require in any way particularly careful treatment (because they are e.g. particularly fragile or can only be transported upright or only lying on a certain side)
- Perishable goods or temperature sensitive goods, mortal remains and live animals
- Goods of exceptional value (for example precious metals, money, securities, works of art)
- Phone cards and pre-paid cards for mobile telephones
- Firearms/ammunition as defined according to legislation
- Hazardous goods of all types (Chemicals etc.)
- Luggage and bottles are also excluded from transport.
- Tobacco products and spirituous beverages are also excluded from transport abroad.
If parcels are handed over to the GLS Germany which can not be delivered due to their weight (a weight of more than 40 kg) or due to other reasons, these parcels will be returned to the consignor. In this case the already paid forwarding expenses will not be reimbursed. Additional costs for the return will not be charged.
Only accurately packed and addressed parcels with a parcel label can be accepted for shipment. Please click on packing guideline to get more information.
Parcels with the following destinations are not accepted:
- outside the EU: all countries (customs destinations)
- within the EU: Andorra, Ceuta, Gibraltar, Greece, Livignio, Malta, Melilla, San Marino, Cyprus, the city of Büsingen am Hochrhein (postcode D-78266) and all European islands except German islands, Great Britain and Ireland.
