Terms & Conditions for small and private customers
Within this area you will find the current GLS ParcelShop Terms & Conditions as well as the GLS Easy-Start Terms & Conditions.
You dispatch parcels?
0180 - 52 52 700*
You expect to receive parcels?
0180 - 507 1111*
GLS contact information
*€ 0.14/Min. from nat. landline, max. € 0.42/Min. from nat. mobile networks
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Service links
Private & small customers
please click here
ParcelShop - Facts
- 5,000 ParcelShops in Germany
- GLS ParcelShops in 10 European countries
- Deliveries to 23 European states
GLS ParcelShop Benefits
- Reliable and fast deliveries
- No queuing
- 5,000 shops nationwide – one surely close to you
- Online up-to-date status information
- Insurance of up to max. of € 750.00 per parcel
- Delivery against signature
- Transparent price calculation – five sizes - five prices
The most important exceptions
- Parcels exceeding a value of € 5,000.- per parcel
- Parcels exceeding allowed girth measure, size dimensions and weight limit
- Parcels to non-EU destinations
- Not adequately packaged goods
- Goods that require a particularly careful treatment in any way
- For more information see Terms & Conditions