ContáctenosWork with GLS Spain– because your success is our success!
We deliver the Quality and Service you need
We know what it means to you and your business that you can deliver as agreed with your customers and that you provide a first-class customer service.
Therefore, GLS Spain has ever since focussed the whole team on delivering quality and service. Our management philosophy encourages a borderless team spirit and entrepreneurial decision making in line with local market demands.
Hence, our customers know that we do everything humanly possible to keep our promises - and especially the high level of delivery performance that makes irregularities hardly measurable today.
And that’s what you count on irrespective of place and time when working with GLS
Security – Your Parcel arrives in shape
To ensure that your goods reach the recipient in shape, security management standards, such as modern alarm systems and video surveillance and control of each process step are implemented throughout the GLS group.
Our employees and drivers are trained regularly to ensure the careful handling required beyond pure techniques. That’s how we ensure to maintain the low damage and loss ratio standard we have established.
Reliability – Your Parcel arrives in time
According to our customers’ needs, we focus on reliability before speed. And we work hard to continue to deliver our promise - each day.
Working with GLS provides you a consistent, high delivery performance across Europe – the result of bringing together the power of highly motivated professional people, state of the art systems and tools, and our comprehensive European ground-based infrastructure of 21 own subsidiaries and further longstanding network partners.
Transparency – Your parcel always in sight
For our customers, receiving the required information on the status of the parcel easily and in time is as important as the physical movement of the shipments itself.
The development and maintenance of intelligent IT systems and tools is a clear priority in our strategy. One common barcode for the whole of Europe and the scanning of each parcel at each interface, as well as status data availability online is the current standard.
With this new web portal and its expanded online functionalities in the Your-GLS area, our contract customers can benefit from a wide range of high-performing online functionalities that are setting a new standard when it comes to creating transparency.
Flexibility – We are Always close to you
With 665 depots and 38 Hubs in Europe, there is sure one personal contact physically close by in your country.
Beyond being physically close, flexibility means also that you can count on a service offering responsive to your needs – from a common range of group-wide standardised parcel and express products throughout Europe, to optional value-added services to cater for specific local market demands, to fully customised solutions tailored to more complex logistical needs.
We treat our service as part of your final product. Our local teams add the market and industry expertise beyond group wide standards and systems.