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Parcel Shop Shipping Guidelines

Applicable parcel labels

Parcel sticker

The parcel sticker is avaliable at GLS Parcel Shop directly. The parcel label serves as an address label and as a receipt. It is important to subscribe the parcel sticker legibly in capital letters / block letters or mechanically.

  • Important information on the parcel label:
  • First and last name of the consignee
  • Exact address of the consignee
  • Telephone number of the consignee, to be able to contact the
  • recipient in case of delivery obstacles
  • Consignor address including telephone number
  • Short description of the contents
  • Weight of the shipment
  • Shipping date

Size sticker

Depending on the size of the parcel (XS-XL), the corresponding size label must be attached to the package.

Excluded from shipment

The shipment exclusions according to general Terms and Conditions of GLS Poland apply, for example for:

  • Goods which are not properly packed: computers, monitors, electronics etc which should be packed originally in special packaging
  • commodities the transportation of which is prohibited on the basis of legal regulations or agreements, conventions or international agreements to which Poland is a party
  • parcels of values exceeding 1000PLN
  • cash, cash and credit cards, cheques, precious metals and noble stones, jewellery, works of art and products of artistic value, antiques
  • weapon and ammunition, flammable and explosive materials, commodities listed in the ADR convention (dangerous goods)
  • goods that must be transported or stored under special conditions (e.g. controlled temperature)
  • live animals and plants
  • medical products
  • pre-paid and activation telecommunication cards and other cards with similar functions
  • personal belongings and resettlement property

Only accurately packaged and addressed parcels with a parcel label can be accepted for shipment. Please see our Packaging Guideline for detailed information on correct packaging and please read our shipping information carefully.

Parcel Sticker "Mini"

A GLS mini parcel sticker must be used to ensure clear allocation through the barcode. There are two additional labels on the mini parcel sticker. One of these labels must be used to attach to the copy for the customer. The other one must be attached to the copy for the Parcel Shop operator. This procedure is necessary, to ensure tracking and tracing and to assist the customer in the event of queries.

Measurement and Weight

Belt measurement and weight

The maximum allowed belt measure is 3 meters. It is calculated by 2 x height + 2 x width + 1 x longest side

Therefore the following applies:

  • Max. height = 60 cm
  • Max. width = 80 cm
  • Max. length = 200 cm
  • Max. weight = 31,5 kg for national parcels, 50 kg for parcels to European Union

GLS in Poland

  • 9.700 customers
  • 1.200 delivery vehicles
  • 111 long distance trucks
  • 30 depots